Your First Point of Contact
Stepping Stone helps individuals and families experiencing homelessness step forward on a path toward securing permanent housing in Guelph-Wellington housing focused programs and individualized support.
GENERAL INQUIRIES
Stepping Stone’s general telephone mailbox can be reached at 519-837-0080.
This phone number receives voicemail messages only.
Voicemail messages on this line are checked and responded to 8am-4pm, Monday to Friday.
This is not a crisis line.
You can also email general inquiries to info@steppingstonegw.com or fill out the form below
Have a Question? Visit our FAQ’s Page
ADULT EMERGENCY SHELTER
If you are seeking emergency shelter and are of 25 years of age or older, please go in person to 23 Gordon Street, Guelph after 8 pm, 7 days per week for shelter support.
If you are seeking emergency shelter and are between the ages of 16 and 25, contact Wyndham House for shelter support. Wyndham House staff can also be reached at:
- Monday to Friday 8:30am-4:30pm: 226-962-3574
- Evenings and Weekends: 519-837-3892
FAMILY SHELTER
If you are a family and in immediate need of shelter please call 519-265-1323 for support.
This is not a crisis line.
DIVERSION LINE
If you have received a notice of eviction or are at risk of losing your housing please call our Prevention and Diversion phone line at 226-821-3345.
This line is answered Monday through Friday 8 am – 4pm.
This is not a crisis line.
128 NORFOLK HOUSING-FOCUSED SHELTER
If you wish to reach the staff at the front office at our 128 Norfolk Housing Focused Shelter, you can do so by calling 519-837-1094.
This is not a crisis line.
If you are looking to make a donation or reach our fundraising team, please email us at fundraise@steppingstonegw.com
You can also subscribe to our Email Newsletter here.
