Shelter Support for Individuals and Families Experiencing Homelessness

Our Shelter Support programs provide individuals and families experiencing homelessness with a shelter bed and access to basic needs such as meals, hygiene items, and showers.

Emergency Overnight Shelter

Our Emergency Overnight Shelter is located downtown at 23 Gordon St. and offers 35 beds, with additional cots available as needed. Guests (all genders, age 25+) can access coffee, snacks, showers, and safe overnight accommodation from 8:00 PM to 8:00 AM, seven nights a week. The program operates on a first-come, first-served basis and is supported by our Diversion, Housing Stability, Care Coordinator and Outreach teams.

Housing Focused Shelter

Our 24/7 Housing Focused Shelter located at 128 Norfolk St offers 64 beds, including dedicated pet-friendly and couples’ spaces. Guests receive 24/7 support from Shelter and Housing Stability staff, a Social Worker and Care Coordinators connecting them to healthcare, and access to our Housing Café program for coaching, landlord connections, and housing searches. We complete weekly intakes based on bed availability and the needs of the community. The goal is to remove barriers, help individuals move into permanent housing and connect them with the resources they need to maintain housing.

Family Shelter

Our Family Housing Program supports up to 11 family units across two locations in Guelph Wellington. Families have access to safe housing with green space, communal kitchens, on-site staff support, and connections to our Housing Stability Team for help with landlords, school registration, transportation to viewings, and community resources, all aimed at moving families toward permanent housing.

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